Collect data seamlessly with WhatsApp Forms

Enhance user engagement with forms that open directly within WhatsApp—eliminating the need for external browsers.
Capture leads, qualify users, book orders and more using WhatsApp forms

⚡️Powered by Official WhatsApp Business API

Edit Content

Start Your Free Trial Today

Get Started for FREE. No Credit Card needed.

Lead Form

Book A Demo

What are WhatsApp Forms?

Why send WhatsApp users to external forms when you can offer seamless, native forms directly within WhatsApp? WhatsApp Forms guides users through processes such as booking appointments, placing orders, or resolving issues—all without human intervention.

  • API integration Receive form information and automatically send it to your preferred CRM or management software. Automate time-consuming tasks effortlessly.
  • Customizable Design flows tailored to your business needs, from simple FAQs to complex customer journeys.

WhatsApp Forms Unique Use Cases

Check out multiple ways you can use WhatsApp forms for your business

#1

Streamline Lead Qualification & Data Collection

Guide users through a well-designed flow to qualify leads and capture crucial information.

This allows you to effortlessly collect valuable user information without requiring real-time communication. It's a quick and efficient way to collect useful user information, making it ideal for businesses of all sizes.

#2

Conduct Surveys & collect feedback directly within WhatsApp

Use WhatsApp Forms to conduct surveys seamlessly. Collect feedback, preferences, or opinions from your audience.

This simplifies data collection and enables you to gather insights in a user-friendly way, directly through WhatsApp.

#3

Seamlessly process Loan Applications

WhatsApp Forms is a great way to process loan applications, offering a smooth, user-friendly experience.

Fintech Businesses can use these forms to:
✅Display pre-approved loan amounts with customisable terms like repayment periods.
✅Allow users to choose disbursement and payment methods.
✅Authenticate user identity for secure applications.

This use case is perfect for pre-approved loans, credit card offers, loan calculators, and more.

#4

Simplify Insurance sales

Businesses can create WhatsApp forms to:

✅Collect user preferences (e.g., members covered, health risks, premium amounts).
✅Offer personalised insurance quotes based on the user’s inputs.
✅Enable users to customise and select their ideal plan.

This is an excellent way to enhance the user experience for insurance quotes, renewals, and onboarding processes.

#5

Collect Purchase Intent

Understand what your customers want by using WhatsApp Forms to gather purchase intent.

Using WhatsApp forms, you can:
✅Collect customer data, such as name and contact details.
✅Allow users to indicate their interests in specific products or services.

You can use this data to create targeted sales campaigns and personalized promotions that resonate with your audience.

#6

Drive conversions with Personalized Offers

Help users reach purchase decision easily with tailored offers via WhatsApp Forms.

Let users:
✅Select products they’re interested in and specify their budget.
✅Receive personalised recommendations on what to purchase.
✅Get clear instructions on completing their purchase seamlessly.

Not just for products, you can drive event ticket sales and boost conversions for your services.

WhatsApp Forms Use-Cases

Here’s how you can effectively use a WhatsApp Lead Generation Form for different scenarios:

Learn more

Placing Orders

Collect product choices, quantities, and delivery preferences through the form. Integrate payment options for a smooth and complete shopping experience.

Restaurant Reservations

Use the form to collect reservation specifics such as date, time, and party size. Confirm and manage these reservations automatically.

General Contact Form

Collect contact information and the purpose of the inquiry. Provide instant acknowledgment and route the message to the relevant team.

Booking Appointments

Customize forms for your health center and gather key details like the customer’s name, contact info, and preferred appointment time. Automatically confirm the booking through WhatsApp.

Event Registration

Design the form to capture attendee details, then confirm their registration and send event information directly via WhatsApp.

Gathering Client Feedback

Design the form to request ratings, comments, and suggestions from clients. Automate the collection and analysis of feedback to improve services.

Travel Booking

Simplify travel arrangements and add a personal touch to customer service with WhatsApp Flow's intuitive booking features.

Quotation Request

Use the form to capture customer preferences (such as size, quantity) and offer customized quotes for any scenario.

Everything You Need for Whatsapp Engagement

BotSe Platform covers all aspects of Marketing, CRM & Customer Support in one place.

Multiple Human Live Chat

Enable Multiple Human-Agent Live Chat Support on the same Whatsapp number.


Learn more

Chatbot Flow Builder

Build multiple WhatsApp Chatbots easily, thanks to a drag-and-drop interface that requires zero coding expertise.

Learn more

Retarget Users on WhatsApp

BotSe’s WhatsApp Retarget feature allows you to segregate your audience and Re-Broadcast for higher conversions.

Learn more

WhatsApp Scheduler

Schedule Broadcasts up to 2 months ahead of time across varying timezones.


Learn more

Import, Broadcast & Track

Track users clicking on your message's CTA buttons with this Pro Feature.


Learn more

Ads that Click to WhatsApp

Drive 5x More Leads with Ads that Click to WhatsApp.



Learn more

WhatsApp Webviews

Load web pages directly within WhatsApp. No more losing customers to external browsers.


Learn more

WhatsApp Forms

Create and send forms with this native integration. Capture leads, book appointments, collect feedback, and more.

Learn more

Drive 3x Revenue with BotSe

Get Started for FREE. No Credit Card needed.
⚡️Powered by Official WhatsApp Business API

Edit Content

Start Your Free Trial Today

Get Started for FREE. No Credit Card needed.

Lead Form

Join a Live Demo